1) I'll arrive in the early morning before the check-in time. May I leave my luggage until the check-in time? Sure! The check-in time is 14:00. But if you arrive earlier you can leave your luggage on the Reception floor.
2) I'll arrive in the late evening. It will be a problem? Absolutely no! On the Reception there is someone always 24 hours, so you can arrive at any time.
3) My departure is in the evening but the check-out time is in the morning at 11.00. May I leave my luggage until the departure? Sure! After the check-out time you can leave your luggage on the Reception floor until the evening. The service is free and safe.
4) When I booked I gave all my credit card's details. Do you charge the total amount by my credit card? No, we don't. Our credit card's details needs only to hold the room. In the confirmation there is a cancellation policy where is specified in which case we will charge only the first night.
5) Tax, service and breakfast are included in your prices? In all our prices, service and breakfast are always included. Excluding the stay tax of € 4.00 per person per night. Children do not pay the fee up to 10 years.